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Transportation

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At-A-Glance

50% discount on Uber rides.  Discount is available up to $150.00 per month.

Eligibility to Participate

  • Age 18+ AND involved with one of the following programs:
    • Supported Employment
    • Pre-ETS
    • PIERS/PEERS
    • Community Employment (AbilityOne/Group Supported Employment/Commercial Contracts)
    • Long-Term Community Integration Services
    • Community Companion Services
    • Wellness Center for Older Adults
    • Senior Services
  • Contact us if you are unsure your program is eligible to refer!

Notice: The discount is only available to the eligible participant and may not be used to help friends, family, and/or colleagues to get to/from their destinations.

Referrals

Referrals are submitted through the staff of ServiceSource and its affiliated organizations.

Frequently Asked Questions (FAQs)

How do I receive the discount?

Your Employment Specialist or Job Coach will submit a referral for you.  If it is approved, you will be invited to join ServiceSource’s Uber for Business Program.  After accepting the invitation, you can order rides with the ServiceSource profile.  ServiceSource will cover ½ of the fare, up to $150.00.

Is there a limit to the number of rides I can take?

The number of rides you can take using the discount will depend on how much you spend per ride.  You are eligible to receive up to 150.00 worth of discounts per month.

What happens if I go over the $150 limit?

If you exceed the $150 limit, you will receive a notice, and your ServiceSource profile will be temporarily deactivated. Access will be restored on the 1st of the next month, when your balance resets to $150. Please note that unused funds do not roll over to the following month.

What happens if I forget or can't use the ServiceSource profile?

You will not receive the discount.

What if I have a problem with the ServiceSource profile?

Contact Uber directly at business-support@uber.com. Always check to make sure your Uber app is up to date, and that you have a working payment method.  Uber may suspend your account if you owe a fare.  If you can’t resolve your problem with Uber, please notify ServiceSource.

Can I use another ride company such as Lyft or a taxi and still receive a discount?

No.

Can I use more than one Uber account or email?

No, you cannot use more than one uber account or email. In addition, you must use an email address that you check frequently.  

Can I use the discount to take my child (or any other person) to and from locations?

No.  The discount is only to be used to transport the participant to and from locations related to their needs. 

What age does the rider need to be?

18 years or older.

Participants under the age of 18 must be accompanied by an adult who is over 18 while using the service.

Can I use Uber to get on and off of military bases?

Military bases set their own requirements for who can enter their base.  There is no guarantee that a rider’s driver can get on/off bases.

Contact Us

For more information or to complete our referral form, contact:
familysupportservices@servicesource.org
703-970-3601

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